Tiffani Reardon

Decorative Coffee and Keyboard

Kennesaw State University, Kennesaw, GA

Instructor of Technical Communication

Teach technical writing (TCOM 2010) and instructional design (TCOM 3030) courses in all modalities. Develop TCOM 2010 online master course to Quality Matters standards. Manage TCOM 2010 master course updates. Serve as departmental representative on the CHSS Digital Education Council.

Fall 2017-present: TCOM 2010 Technical Writing

The course is an introduction to organization, style, and mechanics of technical writing. It includes practice in writing such typical documents as technical descriptions, instructions, proposals, and recommendation reports. Emphasis is placed on incorporating rhetorical theory into planning, organizing, and writing reports; designing visual aids; and editing. Among other assignments, at least one complete technical report is required. Taught face-to-face and online.

Course Materials:

Spring 2018-Spring 2019: TCOM 3030 Instructional Design

The course introduces and applies systematic instructional design and instructor-led training. Students study a major model of instructional design and apply it to develop and refine a unit of instruction. Students prepare and deliver a training lesson, participate in team instructional design activities, and evaluate the training developed and presented by other students. Taught hybrid and face-to-face.

Instructional Designer

May 2015-January 2020: College of Humanities and Social Sciences Office of Digital Education

Develop and implement faculty development workshops for digital learning and instructional technology. Peer review courses using Quality Matters and KSU Course Quality Checklist. Provide instructional design and technology support. Co-manage course affordability efforts at the college level. Manage Affordable Learning Georgia Textbook Transformation Grants in the college. Conduct research on topics related to digital learning, student success, and learning innovations. Attend and present at conferences. Design and manage office website and instructional technology resources. Supervise, train, and mentor student interns.

Awards

  • 3rd Place, SoftChalk Lesson Challenge, Awarded for Building and Teaching Hybrids (BATH), 2019
  • Staff Member of the Year: Outstanding Team Member Award, CHSS, 2017
  • Pearson Outstanding Instructional Support, Wagner Awards, Distance Learning Administration, 2016
  • Excellence in Faculty Development for Online Teaching, Online Learning Consortium, 2015

Training Delivered

  • Build a Web Course Workshop, CHSS ODE, Spring 2013-Spring 2020
  • Work Smarter, Not Harder, CHSS Department of English, November 2019
  • D2L Bootcamp, CHSS ODE, August 2019
  • Introduction to Open Educational Resources, CHSS ODE, Summer 2019
  • Workshop on Distance Learning, Center for Excellence in Teaching and Learning Digital Learning Innovations and CHSS ODE, Fall 2018-Spring 2019
  • Building and Teaching Hybrids: A Microtraining, CHSS ODE, Fall 2018
  • MediaSpace Brown Bag, CHSS ODE, March 2018
  • Skills Update Workshop, CHSS ODE, Summer 2013-Spring 2018
  • Advanced Skills Updated Workshop, CHSS ODE, Fall 2015-Fall 2017
  • Assessment in D2L, Wellstar College of Health and Human Services, May 2017
  • Assessment in D2L, Wellstar College of Health and Human Services, May 2016

Publications

Grants ($158,550 funded)

Presentations

  • Reardon, T. (10/2019). Lessons learned from revising our open online textbook. Open Education 2019 Conference, Phoenix, AZ.
  • Reardon, T & Arnett, J. (10/2019) Maximize the openness and sustainability of your open textbook with renewable assignments: A pilot project. Open Education 2019 Conference, Phoenix, AZ.
  • Reardon, T. (8/2019). Accessibility in first-year composition. KSU Department of English, Kennesaw, GA.
  • Powell, T., Reardon, T., & Arnett, J. (3/2019). Tackling textbook affordability: Save students $78K using OERs. SoftChalk Innovators in Online Learning, Online.
  • Reardon, T. (3/2019). KSU OER and what we can learn from them. KSU Library Open Education Week, Kennesaw, GA.
  • Reardon, T. (2/2019). Open educational resources: What, why, and how. KSU CETL Digital Learning Innovations Professional Development Series, Kennesaw, GA.
  • Reardon, T. (10/2018). Writing the revolution: OER authorship now and in the future panelist. Open Education 2018 Conference, Niagara Falls, NY.
  • Reardon, T. (6/2018). Faculty and student experiences with OER at KSU. Symposium for Part-Time, Adjunct, and Contingent Educators, Atlanta, GA.
  • Reardon, T. (4/2018). Breaking the stigma: Faculty and student perceptions and experiences with OER. Open Education Global Conference, Delft, The Netherlands.
  • Reardon, T. (4/2018). KSU OER and the stuff we can learn from them. KSU Textbook Affordability Conference, Kennesaw, Ga.
  • Powell, T., Givens, J., & Reardon, T. 'USS Callister': ethics, bioethics, and intertextuality. KSU OwlCon, Kennesaw, GA.
  • Reardon, T. (4/2017). MOOCs, MAFFs (massive and face to face), and in between: The whys and hows of large enrollment courses. Online Learning Consortium Innovate Conference, New Orleans, LA.
  • Powell, T. & Reardon, T. (3/2017). Teaching in the digital age. Southeastern Women's Studies Association Conference, Atlanta, GA.
  • Reardon, T. (2/2017). What does the research say?: The essentials of OER. The Unconference: KSU's Online Learning Day, Kennesaw, GA.
  • Reardon, T. (11/2016). Campfire talk: What can we really do with Smore? Georgia Educational Technology Conference, Atlanta, GA.
  • Reardon, T. (6/2016). Open educational resources: A cost and copyright analysis. Distance Learning Administration Conference, Jekyll Island, GA.
  • Reardon, T. (6/2016). A passion for OERaAdvancement. Distance Learning Administration Conference Awards Reception, Jekyll Island, GA.
  • Reardon, T. (3/2016). Creating and incorporating OERs. Affordable Learning Georgia Design Matters Web Event, Online.
  • Powell, T., Reardon, T., & Arnett, J. (2/2016). Sexy Technical Communication. Affordable Learning Georgia Reimagining the Textbook, Macon, GA.
  • Powell, T., Mihai, A., Schmid, J., Slinger-Friedman, V., Bartlett, S., & Reardon, T. Shared experiences and common goals: Teaching online around the world." Online Educa Berlin, Berlin, Germany.
  • Reardon, T. (11/2015). Gratuit! Open educational resources in foreign language education. Georgia Educational Technology Conference, Atlanta, GA.

Other Related Work

  • Program Manager, Affordable Course Pilot Program, CHSS Office of Digital Education, Fall 2019.
  • Project Manager, College Accessibility Project and Captioning Support, CHSS Office of Digital Education, Fall 2019.
  • Producer, KSU Archives and Rare Books Video Tour, CHSS Office of Digital Education, Fall 2019.
  • Producer, Exemplary Online Faculty in CHSS Video Series, CHSS Office of Digital Education.
  • Co-Developer, KSU Course Quality Checklist, CETL Digital Learning Innovations and CHSS Office of Digital Education, Fall 2018.
  • Developer, Technical Communication (TCOM 2010) Online Master Course, Department of Technical Communication and Interactive Design. Fall 2018.
  • Co-instructor, "Writing Professional Memos and Emails," Coursera Project-Based MOOC, February 2016-present.
  • Developer, Office of Digital Education Website, January 2013-January 2020.
  • Producer, Online Geography Promotional Video, Department of Geography and Anthropology, November 2016.
  • Producer, Dawn Davenport—What Do You Look for in Technical Writers? for Open Technical Communication.
  • Photographer, Sheriff Neil Warren Criminal Justice Endowed Scholarship Signing, Department of Criminal Justice, March 2016.

Certifications

  • KSU Online Teaching Certification
  • Quality Matters Certified Master Reviewer
  • Quality Matters Certified Peer Reviewer

Professional Development

  • QM Rubric Update Sixth Edition (RU). Quality Matters. Online. June 2018.
  • Master Reviewer Recertification (MRR). Quality Matters. Online. April 2018.
  • Articulate Storyline Advanced Training. Sterling Ledet & Associates, Inc. Face-to-face. May 2017.
  • Articulate Storyline Training. Sterling Ledet & Associates, Inc. Face-to-face. May 2017.
  • Exploring Digital Storytelling. Online Learning Consortium. Online. March 2017.
  • Creating Effective Presentations. Online Learning Consortium. Online. March 2017.
  • Master Reviewer Course (MRC). Quality Matters. Online. October 2016.
  • Exploring e-Portfolios. Online Learning Consortium. Online. August 2016.
  • Dealing with Difficult People. Kennesaw State University Center for University Learning. Face-to-face. August 2016.
  • Exploring App Smashing. Online Learning Consortium. Online. July 2016.
  • Peer Reviewer Course (PRC). Quality Matters. Online. July 2015.
  • Applying the QM Rubric (APPQMR). Quality Matters. Online. June 2015.

Leadership & Involvement

  • October 2016-present: Master Reviewer, Quality Matters
  • May 2015-present: Peer Reviewer, Quality Matters
  • August 2018-January 2020, Departmental Representative for the Department of Technical Communication and Interactive Design, Digital Education Council
  • March 2018-May 2019, Communications Committee Chair, Staff Senate
  • July 2017-May 2019: Senator, Staff Senate
  • February 2017-March 2019: Conference Chair, The Unconference: KSU’s Online Learning Day
  • November 2015-June 2017: Professional development committee member, UPCEA eDesign Collaborative
  • January 2015-February 2017: Conference Planning Committee member, The Unconference: KSU’s Online Learning Day
  • June 2013-August 2015: Web designer, Seeds of Knowledge Global Library

Technical Writing Intern

January 2013-August 2014: College of Humanities and Social Sciences Office of Distance Education

Write, edit, and usability test instructions for instructional technology and equipment. Manage equipment inventory. Help faculty in the national award winning Build a Web Course Workshop, including teaching portions when desired. Manage website for instructional technology resources. Update data charts and graphs in Microsoft Word and Excel. Edit documents for grammar and style. Organize equipment closet.